The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.  

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Contact us

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months in order to process the request and in the event of follow-up questions. We do not pass on this data without your consent.  

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Data storage

We would like to point out that for the purpose of simplifying the shopping process and for later contract processing, the web shop operator stores the IP data of the subscriber as part of cookies, as well as the name, address and credit card number of the buyer.

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In addition, the following data is also stored by us for the purpose of contract processing: Telephone number if given. The data you provide are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.

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After canceling the shopping process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).   

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The data name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years).  The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or lit b (necessary to fulfill the contract) of the GDPR.   

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Cookies

Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm.  We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

Deactivating cookies may restrict the functionality of our website.

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Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are saved on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

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Newsletter

You have the option of subscribing to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

{With double opt-in:} As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration.

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You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following email address: office@cerwenka.at . We will then immediately delete your data in connection with the sending of the newsletter.  This revocation does not affect the legality of the processing carried out on the basis of the consent until the revocation.

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Your rights

You stand with regard to your data stored with us  basically the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection claims have been violated in any other way, you can complain to us at office@cerwenka.at or the data protection authority.

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You can reach us under the following contact details:

Andrea Jack Voigt Sonnenhang 16 8046 Stattegg, office@cerwenka.at

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